JY Salon

Hate going to salons that overcharge and do not provide professional hair cuts. Yes, customer service may be good, but think about it. What's their objective of chatting up with customers and being friendly with customers? There are hair salons out there, particularly a famous one here, which sells packages at something like S$988 and S$1355 for 5 or 8 visits respectively. Why the hard selling? Take note, owner of this chain of salons, if your guys keep 'pestering' customers to buy packages, there won't be regular customers coming back to your salon. Main reason is because these customers do not want to be harassed or coerced into buying packages.Get it?

I paid more than S$250 and yet I am greatly dissatisfied with the hair cut given to me. I am not sure if their quality of silk rebonding is good, coz I am only into my 2nd day. I remember, sometime this time last year, I went to a salon with a Japanese name, that was my 2nd time to the salon. My 1st experience in that salon was generally good. The haircut was done by a guy, and he was pretty professional and he did a pretty good job. However, my 2nd experience there was disastrous. The cut was done by a lady and the impression that she gave me right from the beginning was bad. REAL BAD. She didn't seem to have a passion for cutting someone else's hair. She was like going through the motion of hair cutting and the end result? It was disastrous. From then onwards, I swore not go to into that salon anymore. Never. Ever.

And guess what? Yesterday, I wanted to give another salon chain a try, so I went to its branch in Tampines. The experience in the salon was generally good. However, I dislike the look that was given to me. I dislike the fact that the lady at the counter kept persuading me to buy the stupid package. She didn't give me GOOD reasons why I should buy. What they said is "Oh, it's worth buying". Give me a break.

In any case, I just wanna say to the owner of this salon (btw, I don't want to mention the name upfront, but you should know who you are). I will never, ever step into any of your salons again. If friends were to ask me about your salaon, I will tell them frankly about the "pressure" that I experienced, though I have to admit that it was not great. However, for people who are not resistant to such pressure-selling, I bet they could have pressured into buying the packages.

So, please. When a customer says 'NO' to your offer the 1st time. Do not keep pressurizing them into buying packages that only your own hairdressers think its worth buying. It was damn obvious to me that the package has no benefits to customers, but who makes money at the end of the day??????????? YOU know the answer.